Careers

With offices located in downtown Buffalo, New York, PLS 3rd Learning is an organization dedicated to continuous improvement in K-12 schools by combining leading-edge thinking in education with advanced web-based technologies.  We focus on the development of web-based systems and professional learning approaches that promote and enhance educator and leader effectiveness.  Our projects are custom-designed to meet the challenges, needs, and objectives of state, regional, and local education agencies.

SuperEval, one of our signature SaaS products, offers reflective and evidence-based evaluations for a school district’s entire leadership team. Our online platform provides superintendents, school boards, principals/assistant principals, central office administrators, building-level administrators, and support staff a means to deepen conversations which results in advancing district objectives and promoting healthy leadership teams.

The Account Manager for SuperEval will be the primary liaison between existing subscribing SuperEval districts and the SuperEval team.

Qualifications

• Passionate about beginning or continuing a sales career in education
• Organized, understand time management, and are driven to ensure work is completed and target goals are met
• Are personable, well-spoken, and professional when speaking with our SuperEval customers 
• Bachelor’s degree from a four-year college or university or equivalent combination of education and experience
• Working knowledge of Salesforce or a similar CRM
• Must be comfortable with using and leveraging digital tools like Microsoft Teams and Zoom to provide world-class account management and support, as well as quick and positive communication between our clients and our internal team members. 

Goals & Responsibilities

• Manage, renew, and upsell SuperEval subscriptions to existing customers.
• Work with the customer to set up and onboard them to the SuperEval platform.
• Work with the team to design and implement a customer experience strategy.
• Be responsible for regular communication and outreach to our current customers to ensure usage, answer any questions that might arise, and be seen as continued support.
• Stay up to date on state and district evaluation requirements as well as the employment status of current superintendents and their leadership teams.
• Provide feedback from customers to the team and recommendations for product upgrades.
• Analyze product user reports to look for trends in district usage or lack thereof to ensure we are providing support to customers not engaging in the platform.
• Travel to select in-person events throughout the year in New York State and beyond to build and further customer relationships.
• Work with the team to create, maintain, and document processes, materials, and protocols that can be easily provided to our reseller partners so they could employ these strategies and approaches for customer retention.
• Keep Salesforce accurate and up to date with customer information and data.

Benefits
A generous benefits package including health (80% company paid), dental, vision, and other insurances; 401(k) with company match; paid leave; PTO; a supportive, professional environment to help you excel and grow in an important role within the team, and hybrid and remote work options.

Company: PLS 3rd Learning 

Posting Date:  May 2022

Employee Type:  Full-Time

Salary:  Based on experience

Industry Type: Computer software & hardware

Position Location:  Buffalo, NY

Description:

PLS 3rd Learning is an organization dedicated to the improvement of teaching and learning in K-12 schools through the development of technology-based systems and professional learning opportunities. 

We are seeking a strong, self-motivated individual to help produce innovative solutions, develop and maintain multiple web applications and databases based on Microsoft technologies.  The developer will be a contributing member of an energetic team of technology and education professionals.  Our developers work closely together with internal team members and external customers to develop software to help resolve challenges in education.  This position requires the candidate to design, code, test, and debug applications in major system modules.

This position requires a flexible 40-hour per week commitment, with some variation in the hours to be determined by the needs of the clients. Currently, this position is 100% remote during typical business hours.

In the near future, this position will adopt a hybrid work model that allows employees to work remotely or on-premises in our Buffalo, NY office during typical business hours.

Once we adopt this work model, the position may require in person meetings once or twice a week in our Buffalo, NY office.

Professional Experience:

Mid-level: 4-7 years

Technical Skills Required:

Web Development Experience  

• Commensurate years of experience working with Microsoft .NET Frameworks 3.x, 4.x, 5.x, 6.x, .NET Core
• C#, ASP.NET, MVC
• Object-Orientated Programming
• Service Oriented Architecture (SOA): Web Services, WCF and WebApi
• Must be able to perform most programming and analysis tasks independently with minimal direction
• HTML, CSS/SASS, XML, JSON, JavaScript (jQuery), AJAX, and TypeScript
• Basic source control concepts
• Experience with Accessibility / ADA Compliance

SQL Server

• Commensurate years of experience with SQL Server
• Strong working knowledge of relational databases
• Data modeling and Entity relationship design
• Build & modify table structures
• Author and maintain T-SQL, Stored Procedures
• Reporting and Report Services

Windows Server Administration

• IIS configuration and management (Application pools, .NET framework, etc)
• Troubleshoot environmental issues

Expectations

• Candidate will be actively engaged with a team of developers, web designers, and educators;
• Able to work independently as a self-starter;
• Good energy, attitude, and enthusiasm contributing to our positive work environment;
• Self-motivated with a high-level work ethic; 
• Working well as part of a team of developers;
• Timely and deadline-driven with strong attention to detail 
• Strong written and verbal communication and interpersonal skills.

POSITION DESCRIPTION

We are looking for an experienced PHP Developer to maintain and enhance an existing web application. You will be responsible for the full software development lifecycle, from the conception of new features to deployment. You should be experienced with both the front-end and back-end, development frameworks, and third-party libraries. You should also be a team player with a knack for security and visual design.

This position requires a 40-hour-a-week commitment, with some variation in the hours to be determined by the needs of the clients. Currently, this position is 100% remote. Soon, this position will adopt a hybrid work model that allows employees to work both remotely and on-premises in our Buffalo, NY office. 

RESPONSIBILITIES:

• Design, build, and maintain efficient and reliable front-end and back-end code
• Work with the product manager to gather requirements and propose solutions
• Work with the support team to identify, troubleshoot, and resolve production issues 
• Test to ensure security, stability, and performance
• Contribute to all phases of the development lifecycle

REQUIREMENTS:

• Proven experience as a PHP Developer or similar role
• Experience with PHP frameworks (i.e. Yii)
• Strong understanding of OOP, MVC, and ORM concepts
• Experience with multiple front-end languages and libraries (i.e. HTML, CSS, JavaScript, jQuery, Bootstrap)
• Experience with databases (i.e. MySQL), and a strong understanding of database concepts such as normalization
• Experience with debugging and patching code
• Familiarity with UI/UX design and best practices
• Familiarity with web accessibility
• Familiarity with web application security best practices
• Ability to independently find and solve problems
• Ability to visualize a proposed feature, and then be able to build it
• Ability to work with minimal supervision

COMPENSATION
Compensation is commensurate with skills and experience.